Shipping Policy
At Lapektolapel, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines the terms and conditions related to order processing, shipping, delivery, and customer responsibilities.
Order Processing
Orders are typically processed within 1–5 business days after payment confirmation. Processing times may vary depending on product availability, order volume, customization requirements, holidays, or unforeseen circumstances.
Customers will receive confirmation once their order has been processed and prepared for shipment.
Shipping Methods
We work with trusted shipping and courier partners to deliver orders to our customers. Available shipping options and estimated delivery times will be displayed during checkout when applicable.
Delivery times are estimates only and may vary based on destination, weather conditions, courier operations, customs procedures, or other factors beyond our control.
Shipping Fees
Shipping fees are calculated based on factors such as:
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Delivery location
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Package size and weight
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Shipping method selected
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Courier service rates
Applicable shipping charges will be displayed before completing your purchase.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete data provided by the customer.
Delayed Shipments
While we strive to meet delivery schedules, delays occur due to factors beyond our control like weather, customs, or courier service interruptions. We are not liable for these third-party delays.
Order Tracking
When available, tracking information will be provided once the order has been shipped. Customers may use the tracking number to monitor the progress of their shipment through the courier's tracking system.
If your order arrives damaged or appears to be lost, please contact us immediately. We will investigate the issue with the courier to determine an appropriate resolution for your order number and shipment information.